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Red Bug
Solution

Services

Four things. All of them properly.

We deliberately don't do everything. AI development, machine learning, automation, web development and custom software development: these are the areas where we can point at working systems and name the engineers who built them.

01 / AI Chatbots & Automation

Agents that answer from your own documents.

Custom AI chatbot and AI agent development, trained on your PDFs, knowledge bases and internal databases through a RAG pipeline, then wired into the tools your team already uses. We build conversational AI for customer support, internal helpdesks and WhatsApp, plus workflow and email automation that removes the manual steps in between. Every agent ships with secure access controls and an audit trail, so you can prove what it did six months later.

Included

  • Custom AI chatbots
  • RAG pipelines
  • Autonomous AI agents
  • Workflow & email automation
  • WhatsApp AI chatbots

02 / Machine Learning & Data

Models that stay accurate after launch day.

Machine learning development services for predictive analytics, data engineering and decision support, shipped with drift detection and health scoring so you find out before your customers do. We build forecasting models, customer churn prediction, recommendation systems and business intelligence dashboards on your own data. Monitoring is part of the build, not an upsell: every model ships with baseline metrics and retraining recommendations.

Included

  • Predictive analytics
  • Data engineering & processing
  • Business intelligence
  • Data visualisation
  • ML model development

03 / Web Development

Front ends that load fast and look expensive.

Custom web development from marketing sites to enterprise platforms and SaaS products, built on a modern React and Next.js stack with Core Web Vitals performance and technical SEO handled from the first commit. Responsive design, accessibility and structured data are built in rather than retrofitted. You get a fast, indexable front end and a codebase your own developers can extend.

Included

  • Business websites
  • Enterprise platforms
  • SaaS applications
  • AI-powered web products
  • Full-stack development

04 / Software Development

Systems your business actually runs on.

Custom software development for internal platforms, enterprise applications and business automation systems, designed to be handed over, documented, and owned by you. We build inventory, operations, CRM and API integration systems on .NET, Python and Node.js, deployed to Azure or AWS. Repositories, infrastructure and technical documentation transfer at handover, so your team runs it without us.

Included

  • Enterprise software
  • Custom applications
  • SaaS products
  • Business platforms
  • Automation systems

Signature capability

Answers fromyour documents.Not from vibes.

Retrieval-augmented generation (RAG) forces the model to find the passage before it's allowed to answer, and it shows you which one it used. That's the difference between an AI assistant and a liability: a RAG chatbot cites your documents instead of inventing an answer.

rag-agent · demo
scripted

What's our refund window for enterprise plans?

Retrieving

policies/refunds.pdfcontracts/enterprise-msa.docx

refunds.pdf · §4.2

  • Custom AI chatbot trained on your PDFs, wikis, support tickets and databases
  • Every answer carries a source you can open, no hallucinated citations
  • Deploy to your website, WhatsApp, Slack, Microsoft Teams or your own app
  • Runs on OpenAI GPT, Anthropic Claude or Google Gemini, your choice
  • Vector search and embeddings hosted on your infrastructure, not ours

How an engagement runs

Five steps, whatever we’re building.

  1. 01

    Diagnose

    A free 30-minute technical consultation. We map your existing systems, what's broken and what it's costing you, before anyone talks scope.

    Written findings

  2. 02

    Scope

    A fixed project plan with a real number and a real date. Software architecture, technology stack and delivery milestones agreed in writing.

    Fixed proposal

  3. 03

    Build

    Weekly demos against a live staging environment. You see the software working, not a status update about the software.

    Working software

  4. 04

    Hand over

    Full ownership transfer of code repositories, cloud infrastructure, credentials and technical documentation. Your team can run it without us.

    Full ownership

  5. 05

    Monitor

    Production health checks, model drift detection and alerting stay switched on. Red lines get caught early.

    Ongoing signal

Not sure which one you need?

That’s what the first call is for. Thirty minutes, a real engineer, no deck.

Start a project